Ideation
Design Direction
"Make better products by making your customers’ experiences real."
- Change the culture of “the business already know what customer needs by changing the context first
- Bring people across different organization together
- Sharing & Understanding
Design Challenge 1: How do people interact in the space?
During the entire design process, as the lead designer and project manager, I engaged in numerous team discussions to enhance the overall user-friendliness, visual appeal, visitor experience, and functionality of the space.
Design Solution 1: Dividing the functional zones firstly, then proceed with detailed design
Design Challenge 2: How to design to make full use of the wall surfaces in a space?
Below are pictures of previous space.
Design Solution 2: Wall Design
Create visual decorations on each wall that resonate with the corresponding functional areas.
Design Challenge 3: How to add visual depth and dimension to a space?
Design Solution 3: Ceiling and Light Design
We designed the shape and placement of the lights according to the architectural structure of the space to ensure that the maximum amount of light can evenly illuminate the entire space. Also, we suspended key UX keywords at the partition structure in the room to enhance the atmosphere.
Construction
Final Design
Open Day
On the opening day, April 27, 2023, UX SPACE drew more than five hundred visitors, primarily consisting of employees from various company departments. We also took the opportunity to educate a broader audience on the crucial role of user experience (UX) design and service design in the development of departments.
" Users' needs never change. Technology upgrades, make better experiences achievable. Freshness experience makes users fall in love with it."
" The necessary success factors in service design include Human-centered, From surface to core, Co-creative, Holistic, and Iteration."
Xinlei Wang
Co-funder & CEO
"Humanistic Innovation for Magic Experience”
Rudy Wimmer
CBi Co-funder & CIO
"Amplifying Value Creation - Service Design"
Reflection & Future Vision
With the triumphant opening of UX@GS SPACE, we have taken a giant leap towards our future aspirations. As a team, we are deeply committed to our user-centered design philosophy and strive to create impactful experiences that resonate with our audience. Our goal is to collaborate with a diverse range of individuals and organizations to promote a deeper understanding and application of service design and human centered design. Moving forward, we are filled with enthusiasm and optimism as we embark on new projects and initiatives that will allow us to explore the endless possibilities of UX design.
